Bookings
Run the day's bookings — the dashboard, the booking board, new and changed bookings, the restaurant views and messages from guests.
6 articles 35 min read
Booking Management is where your team works every day: who is coming today, which table or area they get, who arrived and who didn't. Everything here is about bookings that already exist or that you add by hand. The rules behind online bookings — opening hours, how many guests fit — are set up in Configuration, by an administrator.
New here? Start with Booking Management at a glance, then read The Booking Board if your location counts seats per area, or The restaurant views if you seat guests at tables.
All articles
- 1 Booking Management at a glance Where your team handles bookings every day — the three areas of Clava, the menu on the left, the Booking Dashboard with today's numbers, and the box for checking vouchers. 5 min read
- 2 The Booking Board The day's bookings at a location that counts seats per area — the buttons at the top, finding a booking, the floor tabs, the five columns and what every card shows. 7 min read
- 3 Add a booking Enter a booking by hand — New Booking for the times you offer online, Manual Booking for overflow, VIPs and events — and what the guest gets afterwards. 6 min read
- 4 Change, move or cancel a booking Edit a booking, move it to another day, time or area, mark it Late, Used, Canceled or No Show, and delete it — on the Booking Board. 6 min read
- 5 The restaurant views For locations that seat guests at tables — the daily view with tables and times, and the Floor Dashboard with its timeline, list and quick Arrived button. 7 min read
- 6 Messages from guests Read and answer what guests write about their bookings — the Message Center, where messages come from and what the guest receives. 4 min read